1. Introduction

Navi Mumbai International Airport Limited (“NMIAL” or “we” or “us” or “our” in all forms) is engaged in the business of design, development, construction, expansion, operation, maintenance and management of Navi Mumbai International Airport, Navi Mumbai. This website, i.e. https://navimumbai.adaniairports.com (“Website”) has been developed, owned and operated by us and is offered to its users, who may view or access the Website (“Users” or “You” or “you”).

2. Scope of this Privacy Policy

a). At NMIAL, we are committed to protecting your Personal Data (as defined below) and respecting your privacy.

b). This Privacy Notice (“Notice”) outlines our practices in relation to the Processing (as defined below) of your Personal Data that is shared by you when you access, use, or otherwise interact with us to access information through the Website (collectively, the “Services”).

c). Our Website can be used by users who are below the age of 18 years (“Child Users”) or people with disability, as defined under Indian laws (“PWD”). If you are a Child User and/or a PWD please do not share your Personal Data without the written consent of your parents/lawful guardian.

d). We encourage you to read this Notice carefully that forms the essential terms for use of the Platform and availing our Services. If you do not agree to anything herein, please write to our Grievance Officer or please do not use this Website and our Services.

e). Please read this Notice in consonance with our Website Terms and Conditions, which you should also read and agree to for use of this Website.

f). We are not responsible for and have no control over the privacy and data processing and information security practices of third parties (each acting as an independent data fiduciary) which may differ from those prescribed in this Notice.

g). Where your personal data is processed by us in our role as a data processor acting on behalf of any third party, we do so in accordance with their instructions under our contracts with them and if you wish to exercise any rights that you may have under applicable data protection laws, please contact them directly. In case you submit any such request to us directly, we will refer your request to the relevant data fiduciary.

3. Definitions & Key Concepts

In this Notice, the following definitions are used:

4. What Personal data do we collect about you

We may process the following broad types of Personal Data for the purposes as set out in this Notice; please note that the list below is not an exhaustive list of all types of Personal Data Processed and further details can be provided on a need-to-know basis by writing to the Greivance Officer:

• contact information such as your first and last name, email address, postal address, country, phone number;
• promotional, marketing, and user engaged data such as interaction history, survey responses, feedback;
• technical information such as IP address, time spent on Website, device type, browser settings, WiFi/bluetooth connectivity, crash logs, Cookies, tracking codes;
• social media and online interactions such as engagement with our social media pages, comments, likes, shares, chatbot interactions; and
• demographic details and other similar data.

The Personal Data collected by us shall be used for purposes as set out in this Notice.

Please do not provide Personal Data about others unless you are authorized or required to do so by contract or applicable law. If you share Personal Data with us that is not your own, you agree to inform such persons (i) that their Personal Data may be processed by us; and (ii) of their rights regarding the processing of their Personal Data in accordance with this Notice and applicable law.

5. How we collect data

We collect Personal Data in the following ways:

• Information You Give Us directly: We collect Personal Data that:
  • you enter on our Website or give us in writing in any other way;
  • which you provide to complete surveys conducted by or for us; and/or
  • which you provide when you elect to receive any communications (including promotional offers) from us.
• Information collected automatically by us: We use Cookies, pixels and similar technologies to receive and store certain types of Personal Data whenever you interact with us.
• Information collected from Other Sources: We may obtain Personal Data from other sources. An example where we receive your Personal Data is - from Group Entities which is shared with us in connection with the Website and for the purposes of providing the Services.
• Information Previously Provided to Group Entities: Where you have previously shared any Personal Data with any of the Group Entities and such Group Entity is permitted to further share such Personal Data under applicable law, it will share such Personal Data with us. The Group Entity that provides such Personal Data to us is subject to comply with its own obligations under the Data Protection Laws, and we are not responsible for any acts or omissions of such Group Entity in relation to any such obligations.

6. Our use of your Personal Data

We may Process the Personal Data shared by you for various purposes including but not limited to:

• providing and improving our Services and how we operate our Website and businesses;
• understanding and enhancing your experience of using the Website;
• providing customer support and respond to your requests, comments, and enquiries;
• communicating with you and provide you with information in relation to Website and Services including confirmations, technical notices, updates, security alerts and support and administrative messages;
• communicating with you about upcoming events and news about our Services by all modes of communication including but limited to message, SMS, WhatsApp messages, email, telecommunication services;
• providing marketing and promotional communication to you based on your profile including through email communications having opt-out preference for the users;
• analytics and allied purposes including tracking time spent, user engagement analytics, deriving aggregated insights for Website optimization;
• complying with legal and regulatory obligations;
• enforcing the terms of the Website, Services, and engagement with us including initiating legal, equitable, contractual claims and dispute resolution;
• detecting, preventing, investigating, and deterring fraudulent, unauthorized, or illegal activity;
• maintaining data backups and security logs for auditing and troubleshooting;
• determining and preventing security breaches, computer containment or computer virus on the Website and our systems;
• in connection with a sale, transfer, merger consolidation or purchase of some or more of our assets or businesses or in exploration of such transactions; and
• supporting internal purposes for the above listed purposes.

7. Basis of our processing

Your Personal Data will be processed on the basis of your specific consent, which you have freely, affirmatively, unconditionally, and unambiguously provided by recording consent. In addition, we may process personal Data without consent on the following processing bases as are permitted under Data Protection Laws:

• freely, where Personal Data is made publicly available by you; or any third party who is under a legal obligation to do so;
• if you are not within the territory of India, pursuant to any contract entered into with any person outside India;
• for enforcing any legal right or claim;
• when necessary for a scheme of compromise, arrangement, merger, amalgamation, reconstruction, transfer of undertaking or division involving NMIA which has been approved by a competent court or tribunal;
• as may be necessary for research, archiving or statistical purposes in accordance with the Act;
• for a purpose (or reasonably incidental or ancillary purpose) for which you have voluntarily provided Personal Data;
• to fulfil our obligations under applicable law, including to disclose any information to the government or governmental agencies;
• to comply with a judgment, decree or order issued under Indian law, or any order relating to contractual or civil matters under foreign law;
• to respond to a medical emergency involving a threat to the life or immediate threat to your or someone else’s health;
• to enable medical treatment or health services to a person during any threat to public health; or
• to assist any person during a disaster or breakdown of public order.

8. Sharing of data

Our processing will include processing by a third party acting on our behalf or jointly with us for specified purposes, other legitimate uses, or other bases as permitted under applicable law. We may share your Personal Data with third parties for the purposes listed in this Notice, such as

• Group Entities, affiliates and subsidiaries and with our vendors for the purposes listed in this Notice including operating and maintaining the Website, providing Services, managing risks, detecting fraudulent and unlawful activities, service level assistance, and administrative purposes;
• Other companies and individuals to perform functions on our behalf and support our operations, including IT and system administration, data analytics and processing, communication, marketing, promotional, and advertising service providers;
• Our legal and other professional advisors, including lawyers, bankers, auditors, and insurers;
• Official authorities including law enforcement, governmental and regulatory authorities for compliance with law and preventing unlawful activities; and
• Third Parties that you have authorized to receive Personal Data from us.

Business Transfers: As we continue to develop our business, we might sell or buy subsidiaries or business units. Your Data. The functions include fulfilling orders for products or services, delivering packages, sending e-mail, removing repetitive information from customer list providing marketing assistance, providing search results and links including paid listings. We may also share your Personal Data collected within the Group Entities and internal departments for their promotional and marketing activities and communications, after obtaining consent from you.

9. Your Data Protection Rights

You have certain rights in relation to your Personal Data processed by us or on our behalf:

• Right to access
• Right to rectification
• Right to withdraw consent

For information about managing your Personal Data, please e-mail us at official email ID. It is important that the Personal Data we hold about you is accurate and current. Please keep us informed if your Personal Data changes during the period for which we hold it.

10. Your Duties 

You must:

• comply with the provisions of all applicable data privacy laws in India while exercising your rights herein;
• not impersonate another person;
• not suppress any material information or provide any false information while providing Personal Data;
• not register false or frivolous grievances or complaints with the Grievance Officer or Data Protection Board; and
• furnish only such information which is verifiably authentic, while exercising your rights.

11. Data Storage

In general, Personal Data collected and Processed under this Notice is hosted on servers located in India. However, in the course of our processing, your Personal Data may be transferred outside India in compliance with the Data Protection Law and other legal requirements.

12. Data Security

We endeavor to implement and maintain physical, managerial, technical, organizational, and procedural safeguards that are appropriate to protect your Personal Data against loss, misuse, copying, damage, modification, and unauthorized disclosure or access, including storage on secure servers, implementing access control measures, and periodic security posture assessments.

It is your responsibility to control access to your mobile device and the Website on your device, including keeping your password(s) and/or PIN of your mobile device confidential and not sharing it with anyone. It is also your responsibility to alert us if you believe that the security of your Personal Data on the Website has been compromised. If you suspect any misuse or loss or unauthorized access to your Personal Data, please let us know immediately by contacting us by e-mail at the official email ID.

You agree and acknowledge that you will be solely responsible for any misuse of your Personal Data caused due to your negligence and you shall not make any claims against us in any manner for any misuse of your Personal Data by a third party or any losses suffered by you in this regard.

13. Retention of Data

We only collect and process as much Personal Data as is necessary for the purposes and processing bases described in this Notice, and the Personal Data will not be used for any other purpose.

We will process your Personal Data only for as long as required to serve the indicated purposes as described herein or required under applicable law. We also determine the appropriate retention period for Personal Data and the Personal Data is retained for time periods as required under applicable laws.

You may request us to delete your Personal Data. Even if we delete your Personal Data, including on account of exercise of your right hereunder, it may persist on backup or archival media only for compliance with applicable laws.

14. Links to Third Party Site/Apps

The Website may, from time to time, contain links to and from other apps/websites of third parties. Please note that if you follow a link to any of these apps/websites, such apps/websites will apply different terms to the collection and privacy of your Personal Data, and we do not accept any responsibility or liability for these policies. When you leave our Website, we encourage you to read the privacy notice/privacy policies of every app/website you visit.

15. Cookies

We use different types of Cookies on our Website. These include:

• Strictly Necessary Cookies for the Website’s core operations, including accessibility;
• Functionality Cookies that are essential for enhancing the Website’s functionality and personalizing your experience by remembering preferences;
• Performance cookies that collect aggregated data about how users interact with the Website for enhancing Website’s overall performance; and
• Third party Cookies through search engines, providers of measurement and analytics services, social media networks that help us in delivering content and perform services on our behalf.

Some of the Cookies are deleted after you close the Website, but others may remain on your device (long-term Cookies) and permit its recognition on your next visit. You can prevent the storage of Cookies by choosing a "disable cookies" option in your device settings. But this can limit the functionality of our Services.

16. Changes to this Notice

We may change this Notice from time to time. If we make any changes to this Notice, we will change the "Last Updated" date below. We encourage you to review the Notice periodically to stay informed.

In circumstances where we make updates or modification to this Notice that materially alter your privacy rights, we will provide you with a notice regarding such updates or modifications, such as through Website banners, and obtain additional consent, as required under Data Protection Laws.

The updated Notice will take effect immediately after being posted unless otherwise notified by us. Your continued use of the Website/Services after any such updates take effect will constitute your acknowledgment, and as applicable, acceptance of such updated Notice.

17. How To Contact Us

You can contact us for any matter in relation to this Notice including for exercising your rights by e-mailing us at the official email ID.

You may contact us for requesting a copy of the Notice in a vernacular language, should English be not a preferred language, or for exercising your rights under Data Protection Law. We will respond to your request as per process and timeline under Data Protection Laws.

16. GRIEVANCE OFFICER

Please find below the details of the grievance officer:

Email Id: feedback.nmi@adani.com

The Grievance Officer is identified above pursuant to the provisions of applicable laws including but not limited to the Data Protection Laws.

This Notice was last updated on 15th December 2025.