What is the Pranaam Meet & Greet Service?
Pranaam provides personalised airport assistance, including lounge access, buggy transportation and porter services, to ensure a seamless and comfortable travel experience.
How can passengers identify the Pranaam Officer at the airport?
A Pranaam Officer will be present at the designated meeting point and will display the passenger’s name as provided during the booking process.
How can Pranaam services be booked?
Bookings may be completed through Adani One by entering the origin, destination, travel date and flight details. Passengers may then select an available package, add the required customisations and complete the payment to confirm the reservation.
Which services are included in Pranaam packages?
Pranaam Elite Plus and Elite packages include personalised assistance, baggage handling and lounge access.
Does Pranaam provide expedited check-in, security, immigration or customs clearance?
All airport procedures are conducted in accordance with applicable government regulations. Pranaam provides assistance throughout the journey but does not expedite or facilitate these mandatory processes.
Are corporate memberships available?
Yes. Pranaam offers corporate memberships and partnership arrangements for frequent travellers. For further information, please contact
corporateenquiry.pranaam@adani.com.