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DIGIYATRA

Seamless, Paperless Airport Travel with Facial Recognition
Home - Airport Facilities - DigiYatra

Facial Biometrics for Airport Check-In

Digi Yatra is an initiative by the Ministry of Civil Aviation to simplify air travel. It uses facial biometrics as a digital ID to verify a passenger’s identity, travel details, and other necessary information to make check-in and boarding faster.

Benefits of using DigiYatra

Hassle-free entry to the airport terminal

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Faster entry, check-in, and boarding

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Paperless and seamless transit at the airport

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One-time registration on Digi Yatra for all domestic flights

Pre-Travel

How to set up Digi Yatra for a faster check-in:

STEP 1

Download Digi Yatra Mobile App

Download the Digi Yatra App from the Play Store or App Store.

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STEP 2

Register

Register with your Aadhaar ID or Digi Locker to create your Verifiable Credential.

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STEP 3

The necessary Identity

Tap on Add Credentials icon and follow the process.

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STEP 4

Travel Itinerary

Tap on ‘Your Upcoming Travel’ icon to upload your travel itinerary.

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On the day of travel

DigiYatra’s Easy Travel Day Process

STEP 1

Face Verification

Proceed to the Digi Yatra gate at Terminal 1 and scan your face for verification.

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STEP 2

E-Gate Verification

Go through E-Gate verification at Face Pod in the Pre-Security hold area.

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STEP 3

Security Check Point

Complete Security Check-Point Authentication at Face Pod in Post- Security hold area.

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STEP 4

Departure

Self-boarding at all departure gates.

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Download the App

Use the DigiYatra app by either scanning this QR Code or downloading from the Google Play Store and iOS App Store

Frequently Asked Question

What is Digi Yatra?

Digi Yatra is an initiative by the Ministry of Civil Aviation (MoCA) and airport stakeholders. It allows digital processing of passengers at an airport across various touchpoints using facial biometrics. This technology provides a Biometric Enabled Seamless Travel (BEST) experience based on facial verification.

From where can I download the application?

The Digi Yatra App by the Digi Yatra Foundation is currently available on the Google Play Store (Android) and App Store (iOS).

Who can experience Digi Yatra?

All domestic passengers can use the seamless travel experience provided by Digi Yatra.

How does Digi Yatra make the airport experience better for travellers?

Digi Yatra technology streamlines the passenger journey from airport entry to boarding based on facial biometrics. This process significantly reduces processing time for passengers using Digi Yatra. The Digi Yatra facility enables passengers to link their travel and identity documents in advance, creating a facial scan that eliminates the need to show their boarding passes or identity cards at the airport entry, security checks, or boarding.

How can I register on Digi Yatra application?

To register on the Digi Yatra application, please follow these steps:

1. Download the Digi Yatra App : Go to the Google Play Store (Android) or Apple App Store (iOS) and download the Digi Yatra app.

2. Registration : Register using your phone number with the OTP (One-Time Password) sent to your phone.

3. Link Aadhaar Credentials : Link your Aadhaar credentials either with Aadhaar or using DigiLocker.

4. DigiLocker Registration : If you haven't already registered on DigiLocker with your Aadhaar ID, complete this step.

5. Validate Identity : Take a selfie and validate it with your Aadhaar ID.

6. Upload Boarding Pass : Before your flight, scan your boarding pass or upload it as an image or PDF.

7. Share Data : After scanning, provide consent to share your credentials and boarding pass data with Navi Mumbai International Airport (NMIA) for confirmation.

By following these steps, you'll be successfully registered on the Digi Yatra platform.

What are the steps to follow upon arrival at NMIA?

Upon arriving at the airport, please follow these steps:

1. Terminal Entry : Enter the terminal through the Digi Yatra gate.

2. Boarding Pass Scan : Have your boarding pass ready for scanning.

3. Facial Recognition : Look into the biometric system.

4. Validation : Once the system validates your information, you will be granted entry into the airport.

What if I have not pre-registered for Digi Yatra, can I avail the Digi Yatra facility at the airport?

Yes, passengers who have not pre-registered on the Digi Yatra app can register at Gate 2, T2, at the registration kiosk and avail the benefits of Digi Yatra on the day of travel.

Can all passengers from any airline use Digi Yatra?

No. Currently, only passengers flying on select domestic flights departing from NMIA can use Digi Yatra.

Is Digi Yatra available for passengers arriving at the airport?

No, Digi Yatra is currently available only for departing passengers at NMIA. However, Digi Yatra is developing functionalities that will allow passengers to use Digi Yatra benefits at the arrival airport in the future.

What happens inside the airport at security?

Once you arrive at the security check touch point, you will have to use the Biometric System (face pod). The system will validate your travel itinerary. After validation, you will be allowed to proceed with security clearance before boarding the aircraft.

What if my Bio Metrics does not work at the terminal entry?

A terminal facilitator will assist you throughout your journey at the airport. The on-ground team will assist you if biometric verification fails. In case of an emergency, please call 022 6685 1010.

Which NMIA’s terminal has Digi Yatra?

You can avail of a seamless travel experience via Digi Yatra only if you are travelling on a domestic flight from NMIA.

Who can I contact for help at the airport?

Terminal Facilitators located at the entrance of the terminal will assist passengers with Digi yatra app registration.

Digi Yatra Support

Call or e-mail us for more support.

Airport Help Desk Numbers

  • Terminal 1 Manager: +91 8454800200

App-Related Support

  • Customercare@digiyatrafoundation.com